Shipping & Delivery Policy
Thank you for shopping with us! Our goal is to provide a seamless and timely delivery experience. Below, you’ll find detailed information regarding our shipping and delivery process. Should you have additional questions, feel free to contact our customer service team.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing may take up to 3-5 business days.
- Shipping Notifications: Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Shipping Options & Delivery Times
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: Delivery within 2-4 business days for a nominal additional charge.
- International Shipping: We offer shipping to select countries. Delivery times and rates vary depending on the destination.
Shipping Rates
Shipping fees are calculated at checkout based on the shipping method selected and the total order weight. Orders over [threshold amount, e.g., "$50"] qualify for free standard shipping (within eligible regions).
Delivery Policy
- Tracking Orders: Use the tracking link provided in your shipping confirmation email to monitor the status of your shipment. Please allow up to 24 hours for tracking information to update.
- Delivery Issues: If you encounter issues with the delivery of your order, please contact our customer service team within 14 days of the expected delivery date.
- Undeliverable Packages: In cases where an order is marked as undeliverable or returned to us due to an incorrect address, we may reach out to you to confirm your address and reship the order.
Shipping Restrictions
- P.O. Boxes: We do not deliver to P.O. Boxes or APO/FPO addresses.
- Customs and Duties: For international orders, customers are responsible for any customs duties, taxes, or fees applicable to the delivery in their respective countries.